Returns & Exchanges

How it Works

Select the items to return or exchange

Get a refund confirmation

Print your label and send

Return Policy & FAQ

Find the Right Size

Not sure about your size or need help with your exchange? We'd love to help! Schedule a complimentary video fit session with one of our Fit Therapists here, chat with us live, or send us an email (our chat hours are Monday through Friday 9.30am - 5.00pm EST).

Exchange for Size 

In the next step, you'll be prompted to select a new size of the item you're returning. We'll ship the new item to you right away. 

Exchange for Style or Color 

Click through the return process and request a refund. You’ll receive an Instant Refund code — a temporary gift card — that you can use to purchase something new on the site.

Free Returns and Exchanges 

Returns and exchanges are easy. Just print off the prepaid USPS return label after moving through the steps above. No shipping or restocking fees. 

Please note that if you are returning multiple orders, each order will need to be returned in a separate box, using the unique label assigned for that order. This will ensure that the returns are processed correctly and timely!

The initial purchase amount will be refunded to the original payment method as soon as we’ve received your return. Please allow 5-7 business days for processing. We unfortunately can't accept returned underwear. 

30 Days 

All bras are returnable within 30 days of the original purchase date. Bottoms (Bikini, Brief, Highwaist, and Thong) items marked as final sale and free gifts or promotional items are not returnable/refundable.

Full FAQ's Here

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